![]() ![]() Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business applications announced by Microsoft in July 2016 and released on November 1, 2016. Essential User: 70 Team Member: 8 Dynamics 365 for Sales This offers complete CRM functionality, whereby offering a sales and management system that provides insights into customer relationships that lead to better conversions and helps organisations enhance customer relationships. ![]() Microsoft Dynamics is largely made up of products developed by companies that Microsoft acquired: Dynamics GP (formerly Great Plains), Dynamics NAV (formerly Navision now forked into Dynamics 365 Business Central), Dynamics SL (formerly Solomon), and Dynamics AX (formerly Axapta now forked into Dynamics 365 Finance and Operations). The various products are aimed at different market segments, ranging from small and medium-sized businesses (SMBs) to large organizations with multi-language, currency, and legal entity capability. It does NOT apply to Microsoft Dynamics on-premises solutions, Microsoft Dynamics CRM Online and Microsoft Dynamics AX Online services. Microsoft Dynamics 365 contains more than 15 applications: In recent years Microsoft Dynamics ERP has focused its marketing and innovation efforts on SaaS suites. This post highlights key licensing points for Dynamics 365 product lineup as of March 2021 and is structured as a quick reference guide.
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